Tier 1 Help Desk Resume
A help desk resume example better than 9 out of 10 other resumes.
Tier 1 help desk resume. Provide support to end users for pcs servers mainframes and web based applications. You can change your consent settings at any time by unsubscribing or as detailed in our terms. Responsible for basic troubleshooting and resolution of all incoming helpdesk calls regarding problems with point of sale software hardware and all business application system issues for all users throughout the kohls corporation. Common duties listed on a help desk resume include taking phone calls providing support via email identifying computer problems translating complex concepts into simple terminology and tracking common customer difficulties.
Provided solutions to customers in a timely fashion through both phone and web communications. Confidential fairfax va june 2011 nov 2011 unarmed special police officer. Be the first to see new tier 1 help desk support jobs. Tier technical support resume samples and examples of curated bullet points for your resume to help you get an interview.
Tier 1 helpdesk support specialist 102001 to 092004 kohls department stores inc menomonee falls wi. Help desk professionals offer technical support to individuals and corporations. Log and track calls using a web based ticketing system. Troubleshoot and resolve hardware software and network issues.
A great help desk resume is a top 40 ranking single and the cover letter is your ep. Provided assistance in maintaining voice over ip phones voip. Follow this guide and write a creative help desk resume that will set the roof on fire. Provided tier 1 help desk customer service application and hardware support for international financial corporation.
A minimum of 1 2 years of technical help desk support experience in a windows environment. Resume resources resume samples resume templates. As tier 1 help desk technician. Tier 1 help desk technician.
This guide will show you. Assisted in training of new hires to company standard.