Service Catalogue Template

The following information explains the technology products and services offered to it customers and related service charges for fy06.

Service catalogue template. V10 hoffman the ets it service catalogue available for development of user level agreements. They are provided on an as is basis with no warranty or support. The it service enables. A service catalog sample is a document created by the company to provide their customers with enough knowledge regarding the services that they offer.

Generic service catalogue template last modified by. Service catalog by using tables. There are different information that can be found in specific service catalogs depending on the offerings of the business and the industry where the business belongs. Implementing an it service catalog become increasingly important as companies seek to achieve greater visibility in it services and provide excellent support to their customers both external and internal.

Collect information about business units and services. Here weve compiled a list of it service catalog templates and examples from around the web. There are some basic steps to start building a service catalogue. The focus is on the.

After entering your email for membership. Determine what is important to define a service. A supporting service is an it service that is not directly used by the business but is required by the it service provider to deliver customer facing services for example a directory service or a backup service. This document is a template for building a service catalogue.

Service catalogue template itil service catalog service catalogue management service catalogue management scm is the process responsible for creating updating and maintaining the service catalogue in itil service. Your service catalog will be similar to a self service portal simulating an online shopping experience with web and mobile accessibility. Service catalog template. Welcome to the ets it service catalog outlining 2006 it service offerings.

Someone recently reminded me that it is always easier to edit than to create from scratch. Fwiw here are some sample itil service catalogue documents. So in keeping with the release of our new book on the importance of the it service catalog i thought the readers of this blog might appreciate some links to examples available on the web. It is a means of delivering value to customers by facilitating outcomes customers want to achieve 1.

An itil service catalog contains accurate information on all operational services in the it infrastructure which will act as a. Info tech research group inc. Two types of it services. They may not be flash but they are better than what you get in the itil v3 service design book.